EMBARK now offers free Wi-Fi on every bus. From your device, open your browser and you should see our EMBARK welcome page. Simply accept the terms and conditions, select the corresponding bus number and start texting, chatting and surfing.
If you have trouble, make sure your device has the WiFi setting turned on. If you're still having trouble, contact us through our service center or the EMBARK Connect app. Please don't ask the bus operator for help. Your driver is focused on getting to your destination safely.
EMBARK WiFi service supports general web browsing activities. Due to limited bandwidth onboard buses, the system does not support high-bandwidth actions such as streaming music, streaming video or downloading very large files.
Just like your cell phone, the bus may travel through dead zones and you could lose your connection. If you do experience a dropout, simply log back in and you are back in business. WiFi access provided by EMBARK is unsecured, however a moving bus is a tough target for hackers. Users should ensure that their wireless devices have up-to-date anti-virus and security protection. EMBARK is not responsible for any loss or security breach resulting from the use of this service.
Please share your experience using the EMBARK Wi-Fi service. Simply, visit our service center and submit an evaluation. Your input will help ensure the service is operating properly.